Carpet and Upholstery Cleaning

SIC 7217

Companies in this industry

Industry report:

This category includes establishments primarily engaged in cleaning carpets and upholstered furniture either at a plant or on customers' premises. Establishments primarily engaged in rug repair are classified in SIC 7699: Repair Shops and Related Services, Not Elsewhere Classified, while those primarily involved in reupholstering and repairing furniture are classified in SIC 7641: Reupholstery and Furniture Repair.

The advent of nailed-down (wall-to-wall) carpets in the 1950s fueled growth in the industry after a period of economic stagnation during World War II. Previously, people rolled up their carpets and took them to the dry cleaners or to other facilities. The shift to in-home services enabled new businesses to establish themselves more easily. Instead of maintaining a commercial location with a public counter for transacting sales, prospective carpet cleaners needed only transportation and the necessary equipment and chemicals to get started in business. Consequently, the number of service providers swelled. By the early 2010s, there were an estimated 20,441 carpet and upholstery cleaning establishments in operation in the United States, according to Dun & Bradstreet's Marketing Solutions. Together these businesses employed 69,408 people and generated revenues of $3.1 billion. These figures reflected a significant increase from the $1.7 billion in sales in 1990.

In the mid-2000s, the industry was dominated by small businesses, with approximately one-third of total industry establishments and one-quarter of employees operating under the representation of the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). Most firms in the industry appeared in metropolitan areas, employed an average of five people, and offered cleaning services exclusively, according to Cleaning Management Institute. Increased demand for additional services characterized the carpet cleaning industry in the early to mid-2000s, according to professional rug cleaner Larry Cooper. He was quoted in the industry journal, Cleanfax, stating that "Companies ... are expected to be experts in many areas in addition to the normal carpet and upholstery cleaning services, including: water damage restoration, fire damage restoration, odor control, carpet installation, and repairs etc. ... [reflecting a change from the past when] ... carpet cleaning companies cleaned mostly carpet and occasionally upholstery." Very few of the larger companies, however, offered carpet and upholstery cleaning as part of a range of disconnected services in the 2000s, during which time residential cleaning accounted for the majority of revenue. Throughout those years, commercial customers constituted the fastest growing segment of clientele in the carpet and upholstery cleaning industry. Increasingly, schools, stores, restaurants, and offices switched from hard, washable flooring to soft floor coverings that required professional cleaning services. Additionally, concern with "sick building syndrome" fueled increased business on the commercial side.

In 2010, Chem-Dry of Logan, Utah was the industry leader in carpet and upholstery cleaning, with more than 4,000 franchises in 50 countries and 2,500 in the U.S. In 2006 Chem-Dry was purchased by The Home Depot. Another leader was Stanley Steemer International Inc., founded in 1947 and headquartered in Dublin, Ohio. With more than 300 franchise and corporate locations and 2,000 employees, Stanley Steemer had sales of $172.5 million in 2009. Other significant companies that provided carpet and upholstery cleaning services to commercial and residential customers in the early 2010s included ServiceMaster Clean, a division of Memphis, Tennessee-based ServiceMaster Company, and Rainbow International of The Dwyer Group in Waco, Texas.

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News and information about Carpet and Upholstery Cleaning

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US Fed News Service, Including US State News; April 15, 2011; 286 words
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US Fed News Service, Including US State News; January 4, 2012; 297 words
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US Fed News Service, Including US State News; January 30, 2012; 316 words
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...Business Administration, Office of Chief Finanical Officer- Aquisition Division has a requirement for "Carpet and Upholstery cleaning service."The solicitation no. SBAHQ-14-Q-0004 was posted on Jan. 2.All responses are due by Jan...
Contract Award: Military Aviation and Commercial Cleaning Services Wins Federal Contract for "Carpet and Upholstery Cleaning"
US Fed News Service, Including US State News; October 13, 2010; 240 words
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