Albuquerque Journal (Albuquerque, NM)

A Better Part Of Valor.

Byline: Jennifer McKee Journal Staff Writer

* Company provides needed jobs and benefits to Espaola workers

ESPANOLA Amanda Abeyta figures she'd be waiting tables if she weren't working here.

Finding work in this town isn't easy, she said, especially good work. Abeyta had been waitressing here for two years before the new phone company, Valor Telecommunications, announced the opening of its new call center.

Today, Abeyta is one of 60 employees handling billing complaints, mix-ups and the frustrated, calling public at Valor's Espanola call center. Located on a dirt plot overlooking town, the center officially opened last month with a live Mariachi band and a spread of New Mexican food for all the employees. …

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