Albuquerque Journal (Albuquerque, NM)

Jato's closing leaves businesses stuck in the slow phone lane.

Byline: Rosalie Rayburn Journal Staff Writer

* Denver company supplied both Internet and high-speed access

A cautionary tale about what happens when your business depends on high-speed Internet access and the supplier goes under has been unfolding in Albuquerque.

Digital subscriber line provider Jato Communications Corp. of Denver abruptly closed down at the end of December, leaving more than 1,000 business and residential customers in Albuquerque, Santa Fe and Las Cruces without Internet connections.

"All of a sudden we couldn't do business," said Monty Dillavou, president of e-Controller.

And January is the busiest month for the 18-month-old e-Controller, which does bookkeeping software support for small businesses. …

Log in to your account to read this article – and millions more.