Albuquerque Journal (Albuquerque, NM)

Treasurer's Phones Ringing Off Hook.(Final)

Byline: Dan McKay Journal Staff Writer

Confusing Letter Adds to Volume

Like thousands of other landowners, Jan Leppke spent much of the week trying to reach the Bernalillo County Treasurer's Office on the telephone.

It took her two days, and the experience is apparently a common one.

County Treasurer Alex Abeyta Jr. says 25 employees in his office this week are handling up to 1,000 calls a day. More than 34,000 delinquency notices mailed out this month to landowners for their property taxes are behind the deluge.

Abeyta says the heavy volume of calls is normal for this time of year, but the situation was worsened when the Treasurer's Office phone system collapsed on Tuesday. …

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