Air Transport World

Continental Airlines.

Continental Airlines, seizing the high ground in the battle for customer service, objected to the installation of so-called "baggage sizers" at X-ray security checkpoints at various airports by United and Delta. The sizers are intended to limit the size of carry-on baggage. In objecting to the sizers, Continental observed: "There is a growing trend in this industry to take away customer convenience and Continental isn't going to be part of the trend,"

Continental recently achieved a tentative agreement with its Teamster-represented mechanics on a new contract. …

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