Air Transport World

Doing it right: Aurora Mishap Management can help airlines save big by preventing human errors that can become costly problems.(Aurora Mishap Management System)(Technology)

Aurora Mishap Management can help airlines save big by preventing human errors that can become costly problems

ALBUQUERQUE, N.M,--By providing the Aviation industry with an easy-to-use method to study and perhaps prevent little human errors, the Aurora Mishap Management System offers a big safety and financial payoff, its developers say. Launch customer Northwest Airlines agrees.

As part of its extensive human-factors program, Northwest has been using AMMS in its Boeing 747 major maintenance hangars in Minneapolis since October, and is about to expand it throughout the MSP base. "It has a tremendous amount of potential industrywide," says David Graham, director of base maintenance. "The annual cost of human error to the world's airlines is probably in the billions of dollars."

A turnkey system on a Pentium laptop for ease of use on the hangar floor, AMMS allows users to investigate low-level mishaps in as little as 15 min. simply by "telling the story in narrative form," says Thomas O'Brien, president of Aurora Safety and Information Systems Inc. The Windows 95-based system also is available on desktop PCs.

Employing Folio VIEWS, "the world's most powerful free-form textual search engine," which is part of the AMMS software, analysts can study the collected information via graphical or tabular reports and "drill down" to the underlying data. Then, through a structured process, they can develop strategies to prevent or reduce future errors and can justify those strategies by projecting return on investment or net mishap reduction. AMMS also incorporates several layers of security to protect the sensitive data it generates. …

Log in to your account to read this article – and millions more.