Air Transport World

Ryanair.(EUROPE Report)(Ryanair Ltd. closes its telesales operations)(Brief article)

Ryanair will impose a pay freeze on senior management and close its Dublin Telesales Operation at the end of May, eliminating up to 40 positions, as it seeks to cut costs by some [euro]400 million ($621.3 million). CEO Michael O'Leary said phone bookings now account for less than 1% of sales. Carrier will maintain call centers in Germany and Romania, which O'Leary said are 60% cheaper to operate than the Dublin office. …

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