Air Transport World

Quality is key.(AlliedSignal Engines' focus on quality)

PHOENIX - WHAT do "6-sigma," "Black Belts," and "Kaizen" manufacturing have in common? They all are elements of Allied-Signal Engines' drive to achieve its goal of becoming "the most admired supplier" to the aerospace industry. The 6-sigma represents degrees of quality within an organization. A 2-sigma company could expect to have 308,000 defects per 1 million opportunities. By contrast, a 6-sigma company would have only 3.4 defects per 1 million opportunities. Kaizen is the Japanese "continuous improvement" manufacturing philosophy that Allied is importing to raise efficiency and reduce cost dramatically. And Black Belts are Allied's elite quality troops who apply the tools of 6-sigma and Kaizen to improve quality and processes at AlliedSignal Engines.

These changes are aimed at positioning the engine and APU maker better for today's market, in which power and technology take a back seat to service and reliability issues, according to David Dittemore, vice president-operational excellence for AlliedSignal Engines. …

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