Air Transport World

Technology Leadership: Delta Technology.(Awards)

Information technology's potential to revolutionize how an airline functions largely remains unrealized. Few carriers have the combination of courage, vision and expertise required to understand that the benefits of a totally interconnected real-time data world are more than worth the effort it takes to achieve it. Delta Air Lines has that courage and its Delta Technology subsidiary has the vision and expertise needed to transform the carrier's IT infrastructure totally by creating the Delta Nervous System, a profound transformation that simultaneously makes Delta a more efficient competitor and a more customer-friendly airline.

DNS is a frontal assault on the multiple data silos that have grown in all airlines as IT applications are individually invented and developed, creating a hodgepodge of incompatible technologies and disharmonious databases. …

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