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Goods & services advice.(GRANTS AND SERVICES NEWS)

In response to enquiries, we're pleased to be able to provide some useful advice regarding your rights as a consumer. When a purchase is made--or the agreement is made--to provide a service, a contract between the purchaser and the seller is formed. The contract is a legal agreement, enforceable by law, and there are various legal Acts in place to protect the consumer.

For the transaction of goods, the law states that they must:

* Match the description

* Be of satisfactory quality

* Be fit for the purpose

When things go wrong, who is responsible? If, for instance, you need a certain item for a specific date--a wedding or birthday present for instance--and this forms part of the agreement, this is an express term and forms part of the contract. …

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