Setting a challenging agenda for corporate improvement.(CPA results)

Disappointment. Euphoria. Frustration. Relief. These are but a few of the emotions experienced by those involved in the recent Fire and Rescue Comprehensive Performance Assessment (CPA) process. Months of work and preparation by fire authorities culminated in the production of self-assessments, examined by Audit Commission teams during an intense period of onsite visits from January to April 2005

THE RECENTLY RELEASED CPA results were particularly interesting for a number of reasons. Firstly, the award of two 'excellent' and 20 'good' ratings removed misconceptions that the barriers had been set so high that many authorities would fail to attain the top ranges.

The effective use of pilot and peer reviews contributed towards positive results but with only seven authorities rated as 'poor' and 'weak', it is evident that the Commission has not been afraid to give credit where it is due and perhaps more importantly, is testimony to how well fire authorities as a whole are running the corporate side of their business. …

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