Wiltshire managers move to five-day week.(Shift Systems)

For any fire and rescue service the challenge of modernisation is not so much the modernising initiatives themselves but how to create the capacity to actually implement them. Because of limited resources Wiltshire have learnt to "work smarter not harder" and one of the ways they are doing this is by changing the senior officer shift system.

IN PROVINCIAL FIRE SERVICES the fact is that the Area and Group Managers are a sparse resource, yet they are also the key players and the most experienced and most highly trained. For the fire and rescue authority they are exactly the kind of people who drive the modernisation agenda, who run day-to-day services, who do the horizon scanning and who translate ideas into reality. …

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