North Wales committed to improving internal communications.(News)

North Wales Fire and Rescue Service have completed their first internal communications audit, demonstrating to staff and stakeholders their commitment to improving internal communications across the Service.

The audit, carried out by Manchester based consultancy, Unique Creative Communications (UCC), part of the Unique Communications Group, identified strengths and weaknesses in the way NWFRS currently communicate and offered recommendations to improve internal communications.

During the three week audit, UCC travelled the length and breadth of North Wales, meeting fire crews at wholetime, day crew and retained stations and interviewing a mix of both uniformed and non-uniformed staff, either in focus groups or 1:1 interviews. …

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