London fire brigade's command and control system goes live.(News)

May saw the London Fire and Emergency Planning Authority switch operations to its new command and control system, which is now live.

The system, supplied and implemented by Motorola, is based on ProCAD Computer Aided Dispatch and Mobilisation technology. It will serve a population of 7.6 million Londoners and is expected to handle 30 per cent of all emergency calls made nationally to the UK Fire Service.

Over the past decade calls to London Fire Authority have increased by 48 per cent and are expected to rise further. The authority currently receives around 300,000 calls a year. To cope with this, the new command and control system has been designed to handle up to one million calls per year at a rate of up to 600 calls per hour. …

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