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Eileen White *, from Scotland, called the FSNBF Helpline to ask the Grants and Services Department for their help. She had recently lost her husband and had been finding it difficult to make the repayments for an outstanding loan in her husband's name. She had called the loan company to express her concern, but they had informed her that she had to continue making the payments.

The Fund was able to advise Eileen that, due to the fact that her husband's estate had insufficient funds to make the payments, the debt should have been written off. …

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