Telecomworldwire

Meridien Research examines effect of new CRM technologies on the insurance sector.

TELECOMWORLDWIRE-30 January 2002-Meridien Research examines effect of new CRM technologies on the insurance sector (C)1994-2002 M2 COMMUNICATIONS LTD http://www.m2.com

Analytical research services provider Meridien Research has predicted that new front-office CRM technologies will allow insurance firms to cut costs and stimulate business by refocusing from individual lines of business onto customer retention.

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